OUR SERVICES

Our highly skilled nurses and therapists work with you to provide appropriate patient care at home. Whether the patient requires comprehensive care or daily visits we can design a plan of care that encompasses all aspects of recovery.

Post-Hospital Discharge Care

We can schedule visits to the patient residence for performing a procedure, or assign a registered nurse to provide the skilled nursing care needed. Additionally, skilled nursing care can help in avoiding unnecessary hospitalization. We can support your patients suffering from conditions including stroke, heart disease, chronic illnesses (diabetes, COPD), as well as neurological conditions such asalzheimer’s and dementia.Our team will tailor the plan of care based on patient needs.

Scope of Service

Activities of Daily Living (assistance with or total care)
Medication Management
TPN
IV
PO
PEG/NG
Pain Management
Tube Feedings
Tracheostomy Care
Respiratory Therapy
Catheter Care
Stoma Care
Mobilization
Wound Care

Post-Operative Care

We provide careor rehabilitation after Surgery or Traumafor all post-surgical patients. Our highly skilled nurses and therapists work with you to meet your healthcare needs in the comfort of your home. Whether the patient needs extended care or daily visits, we can design a holistic plan of care that encompasses all aspects of recovery.

Scope of Service

Comprehensive Assessment and Monitoring
Physiotherapy
Monitoring of Surgical Site
Medication Administration
Wound Care and Dressing
Pain Management
Infection Prevention
Patient & Family Education
Assistance with activities of Daily Living

Our Goals

Expedite patient recovery in the crucial early days and weeks after surgery
Work closely with referring physician to implement the prescribed plan of care
Help patients achieve the necessary mobility to return to the referring physician’s outpatient rehab setting
Prevent and help patients avoid post-surgery complications by providing timely care at home

Diabetes Management

Our goal is to provide follow up diabetes care and education for diabetic patients in the comfort of their home.

We are the only healthcare provider in the region offering a comprehensive diabetes management program to support you at home. Through our partnership with Boston-based Joslin Diabetes Center, we have significant access to clinical education and training for our staff.

We offer diabetes care at home programs for Type 1 and Type 2 patients as well as pre-diabetics.

Scope of Service

Patient assessment and care plan development
Screening and monitoring blood glucose levels, weight and blood pressure
Insulin administration and management
Education customized to patient needs
Diet counseling and monitoring
Active lifestyle education and counseling
Monitoring for condition-related complications and preventive measures
Foot care and counseling support

When might you benefit from our diabetes home care management program

Are you worried about starting insulin?
You don’t know what to do with your blood sugar when it is high or low ?
You don’t know how to manage your lifestyle to better control your condition ?
You don’t know if the food you are eating is the healthy food you are supposed to have ?
You don’t know how to check your feet to prevent diabetic foot complications ?
Are you suffering from a diabetic foot ulcer?
Are you making frequent trips to the hospital to treat related complications ?
You don’t know when your next health check should be ?

If you have any of these concerns, our program can help.

We will provide a team of professional licensed nurses, therapists and educators for truly comprehensive diabetes care at home. Take action to better manage your diabetes, and call us today

Pediatric Care

We provide comprehensive individualized care for pediatric patients post hospitalization. Our highly skilled nurses and therapists work with you to meet yourchild’s healthcare needs in the comfort of your home. Whether the patient needs total care or daily visits we can design a family centered holistic plan of care that encompasses all aspects of recovery or continuing care for the child.

We can schedule visits to the patient’s home for performing a procedure, or assign a registered nurse to provide the skilled nursing care that meet your child’s healthcare needs. Additionally, skilled nursing care can help in avoiding frequent hospitalizations. Our team will develop an individualized age specific plan of care based on your child’s needs.

Our skilled nursing team treats conditions that include (but not limited to):

Respiratory disorders
Neurological disorders
Orthopedic disorders
Cardiac disorders
Renal disorders
Blood disorders
Complications of prematurity
Metabolic disorders

Scope of Service

Activities of Daily Living (assistance with or comprehensive care)
Medication Management
TPN
IV
PO
PEG/NG
Pain Management
Tube Feedings
Tracheostomy Care
Respiratory Therapy
Catheter Care
Stoma Care
Mobilization
Wound Care

Wound Care

We focus on providing quality care for complex or hard-to-heal wounds. Our specialized wound care nurses are recognized for their expertise and highly effective, evidence-based treatments. We visit the home to assess patient needs and then work with the referring physicians develop a specific plan of care.We can help.

Our skilled nursing team treats conditions that include (but not limited to):

Provide high-quality wound care at home
Provide early interventions to prevent hospital re-admissions
Educate patient and family in the management of the wound
Improve patient quality of life
Work collaboratively with you, the referring physician, to expedite patient recovery.

Scope of Service

Assessment, monitoring and management of surgical wounds
Assessment, monitoring and management of pressure sores/ ulcers
Wound dressing management
Patient and family education on how to care for and dress the wound
Medication and Pain Management

Our team of wound care clinicians integrates diverse evidence-based information, best practice strategies and multidisciplinary collaboration. The wound care team translates its knowledge into clinical practice through actual bedside and hands-on wound care that includes assessment, management and continuing evaluation. The evaluation includes patients with alterations in skin or tissue integrity that includes but not limited to pressure, arterial, venous and diabetic ulceration as well as those patients on Vacuum Assisted Closure (VAC).

Doctor At Home

Our Doctor At Home service brings healthcare to your doorstep by arranging to have a highly qualified GP physician consult with patients in the comfort of their home. We bring doctors to your home to offer you highly personalized, medical care combined with quality and compassion. From pediatric to elderly patients, our doctor home visit service provides care and assessment for non-emergent conditions that can typically be treated in an outpatient clinic setting.

Having medical care provided directly in the safety and comfort of your own home, eases stress and anxiety. Our ability to conduct an assessment and follow-ups at your home saves you time and effort. In addition, we provide you the comfort of knowing that your Doctor is only a phone call away. If physician specialists or lab tests are required, our staff will help make the appropriate referrals.

Scope of Service

Physician consultation and follow-up for non-emergency ailments
Medication prescription as per patient need and regulatory guidelines
For emergent conditions, please call 999 for emergency medical support

Why Doctor At Home

HAAD-licensed physician to visit you in your own home
Medical care at times convenient for you
Prevention of unnecessary hospital and emergency room visits
Your health issues, concerns and questions are all addressed
No time spent waiting at an outpatient clinic or facility
No risk of exposure to other patient’s infections unlike in a hospital or medical center setting
Follow-up appointments that are easy to schedule

We are committed to supporting you in the comfort of your home. Don’t wait for an illness to become critical; call Merciful Hand’s Doctor At Home service to schedule a home visit today.

Area of Coverage: Currently, we offer Doctor At Home services in Al Ain.

Hours of Operation: Saturday to Thursday 9am -5:00pm.

Our services are delivered on a self-pay basis. Please contact your insurance provider for info on how to claim reimbursement for the medical service.

Please call us at Merciful Hands (037800688) to book an appointment or request a quote for our doctor home visit services.

Physiotherapy

Physical therapy is a medical specialty where specially designed exercises and equipment help you restore your normal physical activities. It is advised when your health problems make it hard for you to move around, interrupting your daily activities. In physical therapy, various conditions that affect the physical function of adults and children are assessed and treated.

We respect gender preferences and provide female or male physiotherapist as you demand

Physical therapy is recommended for various conditions:

Post-Stroke and Neurological Disease Therapy
Back and neck pain
Spine and joint conditions
Sports-related injuries
Neurological conditions

Physical therapy uses modalities such as heat, ice, ultrasound, electrical stimulation, and hands-on techniques such as manipulation and massage. Interventions may include therapeutic exercise, functional training, assistive and adaptive devices, equipment, and physical agents. It helps relieve pain, improve your balance, flexibility, strength and coordination, and ensure safe and independent living.

International Patient Care

We provide quality care for patients who may be seeking advance treatment abroad and returning to the UAE post-treatment or procedure. For patients traveling abroad, Manzil can provide a licensed HAAD or DHA nurse as a patient escort for the journey as well during the patient’s stay abroad.

For patient returning to the UAE post-treatment or surgery, we can provide clinical care at home through our licensed nurses, physicians and physiotherapists. Whether patients receiving international treatment are suffering from post-surgery trauma, chronic illness, stroke or other neurological diseases, our clinical team can provide care customized to patient needs in the comfort of their home. Our skilled medical services can be delivered to patients on a 24 hour or 12-hour shift basis, seven days a week when they require continuous medical care and monitoring by a licensed clinical professional. We can provide clinical care through intermittent home nurse and physiotherapist visits as well.

Scope of Service

Patient Escort Nurse Services (During Travel Abroad and Within UAE)
Post-Operative Care
Post-Hospital Discharge Care
Physiotherapy
Senior Care
Pediatric Care
Wound Care